Kamik.com Return Policy

Kamik.com Return Policy

What is your return policy?

We want you to be completely delighted with your online purchase from www.kamik.com. If you are not 100% satisfied for any reason, you may return the item(s) for a full refund. We accept returns by mail, returns must be received within 30 days of order date to be eligible for full refund.

Items purchased from other retailers, including department stores, should be returned to the store from which it was originally purchased and should be subject to the return policy of the originating retailer.

How to Return a Product by Mail

Simply mail your unworn merchandise in its original packaging.

  • On the Return Form, please indicate order number, the product, the reason code and the quantity of each item you wish to return.
  • We recommend that you choose a return shipping method that gives you the ability to track your return shipment. 
  • We are not responsible for packages not received if sent via a non-traceable carrier.
  • Please note, all shipping costs, including those incurred for returns are non-refundable. We will not accept C.O.D. deliveries

Refund Policy

Refunds will be applied to the same credit card as the original purchase. Refunds include the amount you paid for the item(s) along with any sales tax which was charged at the time of purchase. 

Please allow 3-5 business days for refunds to post to payment account.

Shipping fees and sales tax on shipping cannot be reimbursed, unless an item is defective/damaged or there was a fulfilment error.

Please note due to COVID-19 please expect a 1-2 weeks delay on refunds as all returns must be quarantined for a period to protect our staff. 

Return Address

Kamik
Attn: Returns
REF #GFI-##### (order number)
1940 55th Avenue
Lachine, QC
H8T 3H3
Canada

Exchanges

Unfortunately, we do not have an exchange program; please follow the above steps to return an item(s). To place a new order, visit us at kamik.com.

Damaged product or Fulfilment Error

If you received a defective/damaged product or have an order fulfilment error, please contact us via our contact us form.
Please include your order number and a description of the problem in your email. *Please note: Orders with multiple items may be shipped separately. In the event that your order is shipped in multiple packages, shipping fees will only be billed once.